Schedly
HIPAA Clinical Documentation

HIPAA-Compliant Session Notes

Clinical note software must be HIPAA-eligible when it handles Protected Health Information. Schedly is built for healthcare from the ground up — signed BAA, AES-256 encryption, access controls, and audit logs — with AI note generation that produces complete session notes in SOAP, DAP, or BIRP format from recorded video sessions.

HIPAA-eligible. No extra tools required.

Average time saved: 25 minutes per session on documentation

What Are HIPAA Notes?

HIPAA-compliant session notes are clinical records created and stored within HIPAA-eligible infrastructure — meaning the software vendor has signed a Business Associate Agreement (BAA) and implemented the technical safeguards required by HIPAA's Security Rule.

HIPAA Note Structure

How the format breaks down, and what Schedly captures in each section.

BAA Execution
Stands for
Legal Foundation

A signed Business Associate Agreement between your practice and Schedly establishes the HIPAA-compliant relationship.

Example AI Output

"Request BAA during account setup — signed and returned within one business day."

Encrypted Recording
Stands for
Technical Safeguard

Session recordings are encrypted in transit (TLS 1.2+) and at rest (AES-256).

Example AI Output

"No recording is stored unencrypted at any point in the Schedly infrastructure."

Access Controls
Stands for
Administrative Safeguard

Role-based access ensures only authorized staff can view session recordings and notes.

Example AI Output

"Front desk staff see booking management; clinicians see clinical records; admins control settings."

Audit Logs
Stands for
Audit Control

All access to PHI is logged and auditable — meeting HIPAA's audit control requirements.

Example AI Output

"Full access history available for review in the event of an audit or breach investigation."

Workflow

How Schedly Generates Your HIPAA Notes

AI clinical documentation from session recording to signed note — under 5 minutes total.

1

Signed BAA for all clinical customers

Schedly executes a Business Associate Agreement with every healthcare customer on the Pro plan. This is a hard requirement for HIPAA compliance — do not use any scheduling or documentation tool without a signed BAA.

2

AI notes from encrypted sessions

Session recordings and transcripts are processed within HIPAA-eligible infrastructure. The AI generates SOAP, DAP, or BIRP notes from the encrypted recording — PHI never leaves the secure environment.

3

Minimum necessary access controls

Configure role-based access to ensure staff only see the PHI relevant to their role. Schedly's team management features support HIPAA's minimum necessary standard.

4

Audit-ready documentation records

Every note, recording, and access event is logged. Schedly's audit trail gives you the documentation needed to respond to a compliance review, payer audit, or breach investigation.

HIPAA Requirements for AI Clinical Note Software: What Every Provider Needs Before Using AI Documentation

The use of AI in clinical documentation creates new HIPAA compliance questions that providers must address before adoption. The central question: does the AI documentation tool handle Protected Health Information, and if so, is there a signed Business Associate Agreement in place? For tools that transcribe session content — which necessarily includes patient name, health information, and provider details — the answer is yes, PHI is involved, and a BAA is required. Using any AI documentation tool without a BAA exposes the practice to significant HIPAA liability.

What a HIPAA BAA Actually Covers

A Business Associate Agreement is a contract that establishes the permitted uses of PHI by a vendor (the Business Associate) on behalf of the covered entity (your practice). The BAA specifies what the vendor can do with the data, what security measures they must maintain, what happens in the event of a breach, and what obligations the vendor has at the end of the relationship. Schedly's BAA covers all session recording, transcription, and AI note generation functions — the entire clinical documentation workflow is covered under a single agreement.

Building a HIPAA-Compliant AI Documentation Workflow

A compliant AI documentation workflow requires: (1) a signed BAA with your AI documentation vendor, (2) client consent for session recording documented in your intake process, (3) role-based access controls configured to limit PHI access to authorized staff, (4) a review process where the clinician reviews and signs all AI-generated notes before they become part of the official record, and (5) documentation of your AI documentation policy in your practice's HIPAA policies and procedures. Schedly handles the technical components; the practice is responsible for the administrative workflow.

Frequently Asked Questions

Yes. Schedly signs a Business Associate Agreement with all clinical customers on the Pro plan. Request the BAA during or after account setup. Do not begin collecting patient information through Schedly before the BAA is executed.

Who Uses Schedly for HIPAA Notes

HIPAA-Covered Healthcare ProvidersMental Health Private PracticesTelehealth PlatformsHealthcare Group PracticesBehavioral Health OrganizationsHealth Coaches with Healthcare Clients
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