Collect Payments at Booking
Stop chasing invoices after the meeting. Schedly's native Stripe integration lets you collect full payment or a deposit the moment a client books — turning every appointment into guaranteed revenue.
The outcomes you unlock
Measurable improvements that activate the moment you turn this on.
Full payment or deposit — you choose
Require the full service fee, a fixed deposit amount, or a percentage upfront. Clients cannot confirm their booking without completing payment.
Virtually eliminates no-shows
Clients who pay a deposit are 4x less likely to no-show. Committed clients respect their appointments. Casual time-wasters self-select out.
Automatic receipts and invoices
Stripe generates professional payment receipts instantly. Configure tax collection and send VAT-compliant invoices for international clients.
Set up in minutes. Runs automatically.
Once configured, everything runs on autopilot — zero manual intervention.
Connect your Stripe account
Link your existing Stripe account or create a new one in minutes. Funds go directly to your bank account on Stripe's normal payout schedule.
Set payment rules per event
Configure different payment requirements for each service — full payment for consultations, deposits for sessions, free for discovery calls.
Clients pay at booking
The booking flow seamlessly integrates the payment step. Clients enter card details and confirm — the booking only registers on payment success.
Track revenue in the dashboard
View total revenue, upcoming payments, refunds, and no-show fees all from the Schedly payments dashboard.
"This is the feature I didn't know I needed until I had it. I genuinely can't imagine going back."
Start collecting payments at booking — connect Stripe free.
No credit card required. Set up in under 5 minutes.
Start Free — No Credit Card RequiredPayment at Booking: The Financial Architecture That Improves Every Business Metric Simultaneously
Payment collection at booking is the single scheduling feature with the broadest positive impact across business metrics. Cash flow improves because revenue is captured before service delivery rather than 14–45 days after. No-show rates improve because clients with financial commitment attend at 4x the rate of uncommitted clients. Client quality improves because payment-first booking self-selects for committed, serious clients and filters out low-commitment inquiries. Administrative overhead decreases because payment is captured without invoicing, follow-up, or collections activity. Each of these improvements would individually justify the feature; together, they make payment at booking among the highest-ROI scheduling configurations available.
"Collect Payments at Booking isn't a feature — it's infrastructure. The businesses that adopt it first compound the advantage every single day."
Stripe Integration Architecture: How Payment Flows Through Schedly
Understanding how payment flows through Schedly's Stripe integration clarifies both the security model and the business implications. When a client completes payment at booking, card data is entered directly into Stripe's hosted payment fields — it never touches Schedly's servers, and Schedly never sees raw card numbers. Stripe processes the charge and transfers the funds to the business's connected Stripe account on its standard payout schedule (typically 2 business days in the US). Schedly's role is to trigger the payment request at the appropriate point in the booking flow and to receive payment confirmation from Stripe before confirming the booking. This architecture ensures Schedly functions as a booking orchestrator while Stripe functions as the payment processor — with each system handling the function it's designed for.
Refund and Cancellation Fee Automation: The Policy Enforcement Layer
The most operationally significant aspect of payment integration isn't the initial charge — it's the automated handling of refunds and cancellation fees. When a client cancels within your configured cancellation policy window, Schedly charges the configured fee to the card on file via Stripe automatically — no manual action required, no awkward conversation, no invoice to follow up on. When a client cancels outside the policy window and is eligible for a refund, the refund processes through Stripe automatically with the configured refund percentage. For businesses with complex refund structures (full refund for 7+ day cancellations, partial refund for 2–6 day cancellations, no refund for <48-hour cancellations), Schedly's policy configuration handles each scenario correctly — creating a consistent, policy-driven financial relationship with every client.
Frequently asked questions
Everything you need to know before getting started.
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