Schedly
Industry Guide

Scheduling for Law Firms

Let prospective clients book consultations online and complete intake questionnaires before they arrive. Spend your billable hours on legal work, not scheduling.

Of consultations booked after hours
45%

Prospective clients research and book at their convenience

You capture leads you would otherwise lose to competitors

Reduction in no-shows
70%

With automated SMS and email reminder sequences

A missed consultation costs an attorney 1-2 hours of billable time

Saved per attorney per week
2 hrs

Previously spent on scheduling coordination

At $300/hr, that is $600/week returned to billable work

Use Cases

Automate every law firms workflow

From first inquiry to completed appointment, Schedly handles the scheduling logistics.

Initial Consultations

Prospective clients book 30 or 60-minute consultations and complete a custom intake questionnaire covering their matter before they arrive.

Matter intake questionnaire
Practice area routing
Conflict check intake questions

Paid Consultation Fees

Require a consultation fee via Stripe before the booking is confirmed. Immediately filters serious clients from tire-kickers.

Stripe payment at booking
Configurable consultation fee
Automatic receipt sent

Depositions and Hearings

Coordinate deposition scheduling with opposing counsel and court reporters using Schedly's multi-party availability tool.

Multi-party availability
Conference room booking
Calendar holds for all parties

Virtual Client Meetings

Generate unique Zoom links automatically for every client call. No shared conference rooms, no access-code fumbling.

Auto Zoom link per meeting
Zoom link in confirmation
Video platform flexibility

Round-robin for Multi-Attorney Firms

Inbound consultations route automatically to the next available attorney in the relevant practice area. No coordinator required.

Practice area routing rules
Equal distribution per partner
Team analytics dashboard
Platform Features

Built for law firms workflows

Purpose-built features that understand how you actually work.

Matter intake forms

Collect the information you need before the consultation: legal matter type, relevant dates, opposing party, prior counsel, and urgency. Arrive prepared.

Fully custom intake questions
Matter type classification
Document upload at booking

Consultation fee collection

Many attorneys charge for initial consultations to ensure serious client intent. Schedly's Stripe integration collects the fee at booking -- not after.

Stripe payment gateway
Configurable fee per event type
Automatic receipt and confirmation

Multi-attorney scheduling

Manage all attorneys in the firm from one account. Route by practice area, seniority, or availability with granular control.

Per-attorney booking pages
Firm-wide booking page
Practice area routing
"I was losing consultations to competitors who had online booking. After setting up Schedly with a paid consultation intake, my booking rate went up and the quality of prospects improved dramatically -- clients who pay upfront are far more serious about retaining counsel."
JT
James Thornton
Partner, Thornton Family Law
Consultation quality and conversion rate both up
Deep Dive

Why Law Firms Are Adopting Online Scheduling

The legal industry has been slower than most to adopt online self-scheduling, but client expectations have shifted decisively. Today's prospective clients -- especially in consumer-facing practice areas like family law, personal injury, and immigration -- expect to be able to book a consultation the same evening they decide to seek legal help. Firms that still require a phone call during business hours to set up a meeting are losing those prospects to more accessible competitors.

Using Intake Forms to Prepare for Consultations

One of the most underappreciated applications of scheduling software in a law firm context is the intake questionnaire. When configured properly, a booking intake form can collect the legal matter type, relevant timeline of events, opposing party information, previous legal representation history, and urgency level -- all before the attorney opens the consultation file. This transforms the first meeting from data collection to legal strategy, making the consultation more valuable for both the client and the firm.

Managing No-Shows and Late Cancellations in a Law Firm

Attorney time is expensive. A missed 60-minute consultation at $350 per hour represents a significant loss. Automated reminder sequences -- a text and email at 24 hours and another reminder an hour before -- dramatically reduce casual no-shows. For firms with recurring cancellation issues from specific client segments, requiring a consultation fee at booking provides a natural filter: clients who pay to book almost never fail to appear.

FAQ

Common questions

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Stop Losing Bookings to
Scheduling Friction.

Schedly puts your calendar to work around the clock. Every lead, every client, and every meeting lands exactly where it should, automatically.

✓ Free forever plan✓ Set up in under 5 minutes✓ No credit card required✓ Cancel anytime