What Our Customers Are Saying
Based on 2,400+ verified reviews
Rating Breakdown
Overall satisfaction score
840+ reviews
620+ reviews
510+ reviews
430+ reviews
320+ reviews
180+ reviews
Read what real customers say
All reviews are from verified Schedly customers. We don't edit or curate — these are the real words of real users.
Dr. Amanda Torres
Licensed Therapist
BetterHelp
Cut no-show rate from 22% to 4% — recovered $2,800 in month one
"I'd been using another scheduling tool for 2 years and my no-show rate was costing me roughly $900/month. After switching to Schedly and enabling SMS reminders, my no-show rate dropped to 4% in month one. The calculator on their site was right — it paid for itself in two days. The HIPAA BAA was signed and returned in less than 12 hours."
Dr. James Patel
Psychiatrist
Zocdoc
HIPAA compliance handled properly — rare among scheduling tools
"As a psychiatrist, HIPAA compliance isn't optional. Schedly was one of the only scheduling tools I evaluated that offered a proper BAA and could clearly articulate their data handling practices. The compliance documentation is thorough and their support team answered my detailed questions without hesitation. I've recommended Schedly to 6 colleagues since switching."
Marcus Webb
Executive Business Coach
Coach Federation
12 hours of scheduling time recovered per week — now billable
"I was spending 3 hours every Monday just on scheduling emails. That time is now billable at my rate. The ROI isn't even close. My executive clients actually comment on how smooth the booking process is — 'this is the cleanest booking system I've used.' That matters when your clients are C-suite."
Rachel Kim
Founder
Webflow
Onboarded 12 team members in an afternoon — clients love it
"Setting up team scheduling in Schedly was shockingly fast. Round-robin routing, individual booking links per team member, shared calendar visibility — all configured and working in about two hours. Client feedback has been consistently positive: 'Your booking system is the smoothest I've used.' That's what you want to hear as an agency."
Carlos Mendez
Personal Trainer
NASM
SMS reminders changed my business — no-shows from 3/week to 1/month
"I was losing 2-3 sessions per week to no-shows. That's $400-600/week in missed revenue. SMS reminders cut that to maybe one missed session per month. At $24/month for Pro, the math is absolutely insane. I tell every trainer I know about Schedly. I genuinely don't understand why I waited so long."
Sophie Laurent
Psychotherapist
Psychology Today
Intake form integration saves 45 minutes per new client
"I collect new client intake forms, consent forms, and insurance information before the first session through Schedly. Clients complete everything at booking rather than scrambling 20 minutes before the appointment. My administrative time before each new client dropped by 45 minutes. That's an extra billable session per new client per week."
Marcus Johnson
Financial Advisor
Charles Schwab
Saved $480/month vs Calendly — identical functionality
"I was paying significantly more for Calendly and getting the same core features. After comparing pricing and features carefully, I switched to Schedly Pro. Setup took 25 minutes. My booking pages look better, SMS reminders work flawlessly, and I'm saving $480 per month. The switch was obvious in retrospect. Should have done it two years ago."
Jennifer Walsh
HR Director
BambooHR
Up and running in 12 minutes — I timed it
"I timed it. Account created, Google Calendar connected, three event types configured, booking link shared in my email signature: 12 minutes. The setup flow is genuinely the clearest I've seen in any software category. No documentation needed, no tutorial videos — just an interface that makes sense immediately."
David Chen
Realtor
Compass
35 property showings per week — zero double bookings since switching
"I book 30-40 property showings per week. Before Schedly, I was spending 2+ hours daily on scheduling coordination. Now buyers book directly from my calendar and I get a clean daily schedule with all their information already captured. Zero double-bookings in 4 months. The time savings alone is worth 10x the cost."
Lisa Park
Registered Dietitian
Headspace
Support responded to my compliance question in 18 minutes
"I had a detailed question about data handling for nutrition counseling clients. The support team responded in 18 minutes with a thorough, accurate answer. Not a template — an actual thoughtful response to my specific situation. That level of support quality at this price point is genuinely rare in SaaS."
Tom Bradley
Executive Coach
Harvard Business Review
Executive clients comment on how professional the booking experience is
"When your clients are C-suite executives, every touchpoint matters. Schedly's booking pages are clean enough to pass the executive eye test — professional, frictionless, and on-brand. Several clients have commented positively on how smooth the booking process is. I didn't expect to hear compliments about my scheduling tool."
Dr. Nina Okafor
Dermatologist
Healthgrades
Excellent for multi-provider medical scheduling — a few wishlist items
"Schedly handles our dermatology clinic scheduling very well. HIPAA compliance, intake forms, and appointment reminders all work exactly as needed. I'd love to see more advanced multi-provider room booking in a future update, but for our current 4-provider setup it's excellent. Support is responsive and genuinely knowledgeable about healthcare compliance."
Alex Rivera
Wedding Photographer
The Knot
Free plan runs my entire photography business
"I book consultations and engagement sessions through Schedly Free. Unlimited event types, calendar sync, email reminders — everything I need at zero cost. I'll upgrade when I'm ready for SMS and payment deposits, but the free plan handles my current volume perfectly. Can't believe this level of tool is available free. None of my competitors have this."
Priya Sharma
Attorney
Clio
Intake system collects everything before consultations — saves 30 min/client
"The intake form system lets me collect everything before a consultation: matter type, relevant documents, timeline, budget. I save 30 minutes per new client and arrive better prepared. It's transformed my initial consultations from information-gathering sessions into strategy sessions. The ROI on Schedly Pro for a lawyer is extraordinary."
Keisha Williams
Life Coach & Speaker
Mindvalley
Went from $800/month in no-shows to essentially zero
"Before Schedly, I was losing $800+ per month to no-shows and last-minute cancellations. I'd tried every reminder system. The difference with Schedly Pro's SMS reminders is that clients actually respond. In 3 months of SMS reminders I've had 2 no-shows total versus 8-12 per month before. The math is staggering."
Robert Park
Physical Therapist
WebPT
Patient self-scheduling cut our front desk workload by 60%
"Our front desk staff spent hours daily on phone scheduling, confirmation calls, and reminder calls. Since implementing Schedly, self-scheduling handles 80% of new bookings, and automated reminders replaced confirmation calls entirely. Front desk workload dropped 60% on scheduling tasks. That time is now spent on patient experience instead."
Sarah O'Brien
Leadership Coach
Replaced Calendly after 4 years — should have switched sooner
"I was loyal to Calendly for 4 years out of inertia. After a detailed comparison I switched to Schedly. Setup took 20 minutes. The SMS reminders alone — which cost significantly more on Calendly's plan — are worth more than the price difference. My no-show rate is at an all-time low at 3%. Not going back."
Daniel Foster
Mortgage Broker
Zillow
Closed 3 additional deals last quarter from better scheduling
"I used to lose prospects who wanted to book but couldn't reach me. Now my Schedly link is in every email. Prospects book their own pre-approval consultation at midnight if that's when they think of it. I've directly attributed 3 closed loans last quarter to prospects who self-scheduled outside business hours. The math on that ROI is absurd."
Maya Rodriguez
Yoga Studio Owner
Mindbody
Private session scheduling is flawless — clients self-book 24/7
"I was doing all my private session scheduling via DMs and texts. It was consuming an hour every day. Schedly eliminated that completely. Clients book their session, get a confirmation, get a reminder, and show up. My no-show rate for privates went from 18% to 5%. For a yoga studio, that's the difference between profitable and break-even."
James Thornton
Investment Advisor
Vanguard
Professional enough for high-net-worth clients — that's the bar
"When your clients are high-net-worth individuals, the professionalism of every touchpoint matters. I was skeptical that a $24/month scheduling tool would meet that bar. It absolutely does. The booking page is clean, the reminder sequence is professional, and the intake form collects context without feeling intrusive. I've received compliments from three clients on my 'booking system.'"
Dr. Emma Chen
Clinical Psychologist
Psychology Today
HIPAA BAA in hand, patients love self-scheduling, no-shows halved
"Three things sold me: HIPAA BAA available on Pro, patients can self-schedule without calling, and the intake form system eliminates new patient paperwork hassles. In 4 months, my no-show rate halved from 24% to 12%. Each recovered appointment is $200. Schedly Pro pays for itself in a single recovered appointment per month — I'm recovering 8-10."
Tony Alvarez
CrossFit Coach
CrossFit
Gone from chasing no-shows to never thinking about them
"I used to spend every Monday sending manual reminder texts to that week's clients. Schedly Pro's SMS reminders automated all of it. Now I never think about no-shows — they just don't happen at the rate they used to. 3 months in: revenue up $1,200/month from recovered sessions. Setup was 15 minutes. Best business decision I've made this year."
Catherine Morrow
Business Broker
BizBuySell
Buyer and seller meetings perfectly organized — 40+ per week
"I coordinate discovery calls, due diligence meetings, and closing consultations for business transactions. Volume is 40+ meetings per week. Schedly handles all of it without a single double-booking. The intake form for buyer calls captures their acquisition criteria before we talk. I arrive prepared for every call. This tool has become essential to how I operate."
Dr. Aisha Johnson
Naturopathic Doctor
Whole Foods Market
Intake forms collect health history — saves 20 min per new patient
"New patient appointments used to start with 20 minutes of history-taking. Now patients complete comprehensive health intake at booking. I read their history before the appointment and we spend the full session on assessment and treatment planning. Patient outcomes are better because I can prepare. The time savings is real and meaningful."
Customer outcomes, by the numbers
Aggregated from verified customer reviews and onboarding surveys across 2,400+ accounts.
Trusted across every service industry
Real voices from real professionals in the industries we serve.
Healthcare & Therapy
Psychology Today
"HIPAA compliance, BAA availability, and intake form customization make Schedly the most complete scheduling solution I've evaluated for clinical settings."
— Dr. Sophie Laurent, Psychotherapist
Coaching & Consulting
ICF Member Coach
"My clients are executives. They expect professional tools. Schedly's booking experience passes that standard — and the SMS reminders mean they actually show up."
— Tom Bradley, Executive Coach
Fitness & Wellness
ACE Certified Trainer
"SMS reminders eliminated most of my no-shows. I was losing $600-800/month before Schedly. Now it's maybe $50. Worth every penny of the Pro plan."
— Carlos Mendez, Personal Trainer
Legal & Financial
Clio Customer
"The intake form system lets me collect everything I need before a consultation. I save 30 minutes per new client and arrive better prepared."
— Priya Sharma, Attorney
Agencies & Teams
Webflow Agency Partner
"Round-robin scheduling for our 12-person team was set up in an afternoon. Client scheduling friction dropped dramatically from day one."
— Rachel Kim, Agency Founder
Real Estate
Compass Real Estate
"I book 35+ showings per week. Schedly handles all of them automatically. I used to spend 2 hours daily on scheduling coordination. Now it's under 10 minutes."
— David Chen, Realtor
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