Therapy sessions. Scheduled privately.
Give clients a private, professional booking experience.
Therapy clients need to feel safe from the very first interaction. Schedly provides a secure, professional self-booking experience that respects client privacy — with encrypted intake forms, HIPAA-compliant data handling, and automated reminders that reduce no-shows.
The exact flow your clients experience
From first click to confirmed booking — every step automated by Schedly.
Set up HIPAA-compliant scheduling
Enable HIPAA mode on your Schedly account and sign your BAA. All subsequent scheduling data is handled under HIPAA protections.
Clients self-book privately
Share your booking link. Clients book their own appointments without going through a receptionist — maintaining privacy and convenience.
Secure intake form collection
Collect presenting concerns, insurance, emergency contacts, and consent forms through encrypted intake before the first session.
Reminders reduce no-shows
Automated SMS and email reminders reduce therapy no-shows from 20%+ to under 7% — protecting your income and your client's care continuity.
Everything you need for this use case
HIPAA-compliant scheduling with BAA
Schedly signs a BAA for all therapists on Professional plans. All scheduling data is handled to HIPAA standard.
Private self-booking experience
Clients book without speaking to anyone. The process is discreet, digital, and designed to reduce anxiety around booking help.
Secure intake and consent forms
Collect presenting concerns, consent for treatment, emergency contacts, and insurance information before the first session — all encrypted.
Telehealth session automation
For teletherapy, Schedly automatically generates unique, secure video meeting links for every session.
"Schedly made this use case trivially easy to set up. My clients love the self-serve experience, and I love that the whole thing runs on autopilot."
Therapy and Mental Health Scheduling: Privacy-First Booking for Clinical Practice
Mental health practices have scheduling requirements that go beyond standard appointment booking: HIPAA compliance for all client data handling, heightened sensitivity around the nature of the service (which reveals health information simply by the type of appointment booked), specific intake requirements that vary by modality and presenting concern, and payment handling that often involves insurance reimbursement alongside private-pay structures. The scheduling infrastructure for a therapy practice needs to be built from the ground up with these requirements in mind — not retrofitted from general business scheduling tools that weren't designed with clinical practice in mind.
HIPAA BAA Coverage: The Non-Negotiable Foundation for Mental Health Scheduling
Mental health practices are Covered Entities under HIPAA — they create, receive, maintain, and transmit PHI in the course of providing care. Any scheduling software used by a mental health practice that stores or transmits PHI (client names, contact information, appointment types) must be covered by a HIPAA Business Associate Agreement. The BAA establishes that the scheduling software vendor agrees to protect the PHI in accordance with HIPAA standards and accepts responsibility for appropriate safeguards. Schedly provides BAA coverage for healthcare providers on Professional plans — a foundational requirement before deployment in any clinical mental health context. Practices should document BAA execution and include it in their HIPAA compliance record.
Telehealth Therapy Sessions: Scheduling for the Mode of Care Clients Prefer
Telehealth adoption in mental health care has been remarkable — and lasting. Research from the American Psychological Association found that the majority of therapists now provide at least some telehealth services, and client demand for this option has remained high post-pandemic. Offering telehealth alongside in-person sessions through Schedly's event type system allows clients to select the care mode that works for their current situation — in-person for weeks when they prefer face-to-face connection, telehealth for weeks when travel is difficult, or hybrid depending on the session type. Each telehealth appointment generates a unique, secure meeting link distributed only to the confirmed client. The practice delivers the same clinical quality in both modes; Schedly handles the logistical difference invisibly.
Frequently Asked Questions
Stop Losing Bookings to
Scheduling Friction.
Schedly puts your calendar to work around the clock. Every lead, every client, and every meeting lands exactly where it should, automatically.