Real-time webhooks for every booking event
When Zapier and native integrations aren't enough, Schedly's webhooks give you complete control. Send real-time JSON payloads to any URL when booking events occur — enabling custom integrations with any platform, database, or backend system.
Before Schedly vs. After Schedly
Booking confirmed in Schedly
You check Schedly manually for new bookings
You manually transfer booking data to your custom system
Your internal dashboard is always hours behind actual bookings
You build fragile polling scripts that break regularly
Booking confirmed in Schedly
Webhook fires in real time to your configured endpoint
Your system receives structured JSON with all booking data
Your custom logic processes and stores the data immediately
Your internal systems are always current with zero polling
Everything in this workflow
Every component runs automatically once you set it up once.
Real-time event delivery
Webhooks fire within seconds of any booking event — creation, update, reschedule, cancellation, and completion. Your systems are always current.
Structured JSON payload
Every webhook delivers a consistent JSON payload including booking ID, event type, client data, intake answers, payment status, and timestamp.
Event filtering
Subscribe to specific events only. Receive webhooks only for booking creation, only for cancellations, or any combination you configure.
Retry and delivery guarantee
Schedly retries failed webhook deliveries with exponential backoff. View delivery logs and manually retry any failed payload from the webhook management panel.
Live in under 15 minutes
No developer required. Set up the entire workflow yourself in your Schedly dashboard.
Connect your calendar
Sign up for Schedly and connect Google Calendar, Outlook, or Apple Calendar. Schedly reads your real-time availability and never double-books.
Create your workflow event type
Configure the booking settings — duration, buffer time, location, intake questions, and payment collection if needed.
Add your automation triggers
Set up the automated confirmation emails, SMS reminders, and follow-up sequences. These fire automatically for every booking.
Share your booking link
Add your Schedly link to your email signature, website, social profiles, and outreach. Clients book instantly — no back-and-forth.
"Setting up the Webhooks workflow took about 10 minutes. Now every new booking automatically syncs and my clients get professional reminders without me lifting a finger."
Webhooks and the Architecture of Real-Time Scheduling Intelligence
Native integrations and Zapier connections cover the vast majority of scheduling automation needs. But for organizations with custom backends, proprietary systems, or requirements that go beyond what pre-built integrations support, webhooks provide the foundational layer from which any integration can be built. When Schedly fires a webhook on a booking event, it delivers a structured JSON payload to a URL you specify — your backend, a serverless function, an iPaaS platform, or any system that accepts HTTP POST requests. From that payload, any downstream action is possible: database updates, custom notification logic, billing system triggers, compliance record creation, or any other automated process.
Webhook Payload Structure: What You Get With Every Booking Event
Schedly's webhook payloads are consistently structured JSON objects containing: booking identifier and status, event type information (slug, name, duration), client information (name, email, phone, timezone), appointment timing (start time, end time, duration in ISO 8601 format), intake form responses (mapped as key-value pairs), payment information (amount, status, Stripe charge ID if applicable), and host information (which team member the booking was assigned to). This comprehensive payload means your receiving system has everything it needs to create a complete record without querying Schedly for additional information — important for real-time processing where additional API calls would introduce latency.
Reliability Engineering: Webhook Retry Logic and Delivery Guarantees
Webhook delivery reliability is a genuine engineering concern. Networks fail, receivers experience downtime, and payloads that are lost represent data that your downstream systems never received. Schedly's webhook system implements exponential backoff retry logic: failed deliveries are retried after 5 minutes, then 30 minutes, then 2 hours, then 8 hours, then 24 hours — giving your receiving system ample recovery time while not immediately flooding a temporarily unavailable endpoint. The Schedly webhook dashboard provides a complete delivery log for every webhook attempt, including response codes, delivery times, and the ability to manually retry any payload. For compliance-sensitive environments, this audit trail provides evidence of delivery for every booking event.
Frequently Asked Questions
Stop Losing Bookings to
Scheduling Friction.
Schedly puts your calendar to work around the clock. Every lead, every client, and every meeting lands exactly where it should, automatically.