Payment Processing for Med Spas
Protect high-value botox, filler, and laser appointments with deposits, collect treatment balances with Tap to Pay, and enforce your cancellation policy automatically.
Where med spas lose revenue
without realizing it
These three friction points are the most common revenue leaks in your specific business model.
High-value treatment no-shows waste clinical capacity
A botox or filler appointment involves pre-consultation review, product allocation, and practitioner time reserved. When a client doesn't show, the product may be unusable for another client, the clinical time is lost, and the room is empty. These are your highest-revenue, hardest-to-fill slots.
Consultation-to-treatment conversion needs financial commitment
Free consultations that don't convert to booked treatments represent significant time investment with no return. When the consultation flow requires a treatment deposit to schedule the follow-up, conversion rates improve because clients who pay are committed clients.
Treatment packages have no automated tracking
A laser hair removal package across 6 sessions or a series of microneedling treatments needs session-by-session tracking against the prepaid package. Without integrated payment and scheduling, this tracking requires manual work with every visit.
Payment automation built for
the way med spas actually work
Deposits scaled to treatment value
Require a $50 deposit for botox consultations, $150 for filler appointments, and full prepayment for laser package first sessions. Each treatment type has its own deposit configuration matching the financial risk of that slot. High-value treatments get high-commitment protection.
Treatment series sold and tracked as packages
Create laser or microneedling package event types with full series pricing charged at the first visit. Clients then book individual sessions against their series, tracked automatically in your dashboard. No manual session counting, no disputes about remaining sessions.
In-treatment Tap to Pay for balance collection
Collect remaining balances at the treatment appointment with Tap to Pay on an iPhone. No card terminal clutter in a clinical environment, works with all contactless methods, and the receipt links automatically to the treatment record in your dashboard.
One tool vs. two tools.
The difference is real.
""Our botox appointment no-show rate was nearly 20% before we required a deposit. After switching to Schedly with a $75 deposit on all injectables, it dropped to under 3%. That change represents a significant amount of recovered monthly revenue for our practice."
Frequently asked questions
Revenue Protection in Aesthetic Medicine: Why Med Spa No-Shows Are Different
Med spa no-shows carry a different cost structure than most service business no-shows. When a neurotoxin vial is pre-drawn for a botox appointment that doesn't show, the product may be unusable for another patient — representing a direct material cost in addition to the lost appointment revenue. For high-volume aesthetic practices handling dozens of botox and filler appointments per week, even a 5–10% no-show rate represents significant combined revenue and material loss. The deposit structure in aesthetics should account for this dual cost: the lost appointment revenue and the allocated product cost. Deposits set at 30–50% of the treatment fee typically cover material costs on missed appointments while providing meaningful commitment incentive.
Package Pricing for Treatment Series: The Revenue and Retention Model
Aesthetic treatment series — laser hair removal, microneedling, chemical peels, body sculpting — are structurally similar to fitness memberships: the clinical outcomes depend on consistent treatment adherence, and the business revenue depends on clients completing their series rather than abandoning after 1–2 treatments. Package pricing that collects the series fee upfront delivers better clinical outcomes (clients complete the series because they've paid for it), better business revenue predictability, and higher client satisfaction (the per-treatment cost is lower, increasing perceived value). Med spas that convert single-treatment clients to series packages typically see 40–60% higher lifetime revenue per client and significantly better treatment outcome reviews.
The Front Desk Experience: Separating Clinical and Financial Conversations
In medical aesthetics, mixing financial conversations with clinical consultations creates a problematic dynamic: clients who are still deciding about a treatment are simultaneously being asked about payment, creating pressure that undermines trust. The optimal flow separates these conversations completely: clinical consultation first (what treatment is appropriate, what outcomes to expect, what the treatment involves), then scheduling and payment (deposit collected at booking, separate from the clinical conversation). Schedly's booking flow handles the payment collection entirely independently of the clinical consultation — clients book and deposit online before arriving, so the in-person consultation is entirely clinical. The financial commitment was already made.
Protect your aesthetic treatment appointments with deposits — set up Schedly Payments free.
No monthly fee · 2.9% + 30¢ online · 2.5% + 10¢ in-person · Instant Payout available